Roles & Responsibilities

• Management and operations of Addicks and Barker Reservoirs 
• Management and operations of navigation channels 
• Federal planning and regulatory responsibilities, including environmental permitting

Hurricane Harvey Hotline - 1-800-452-9488 Addicks and Barker 
Dams and Reservoirs - 281-497-0740 USACE Galveston 
District Media Inquiries - 409-766-3004 USACE Galveston 
District Public Affairs Officer - 409-766-3004, swgpao@usace.army.mil 

• National Flood Insurance Program 
• Floodplain mapping 
• Rental assistance associated with home buyouts 
• Additional regulatory and emergency response functions 

Federal Emergency Management Agency Hotline - 1-800-621-3362 
(TTY number for the hearing or speech impaired - 1-800-462-7585) 

Hurricane Harvey FEMA Resource Center: https://www.fema.gov/hurricane-harvey

Visit https://www.disasterassistance.gov/ to register for assistance. 

Get the FEMA mobile app at https://www.fema.gov/mobile-app

• Public health services 
• Public infrastructure, engineering, and localized drainage 
• Pollution control 
• Harris County Sheriff’s Office 
• Community centers and services 
• Many other civil services 
• Building permits (for unincorporated areas) 
• Park maintenance

Harris County Switchboard - 713-755-5000 

Residential Debris and Damage Assessment Hotline - 713-274-3880 

Harris County Office of Emergency Management - 713-881-3100 

Harris County Recovery Network: www.readyharris.org 

Outside City of Houston, call Precincts: 

Precinct 1 - 713-991-6881 

Precinct 2 - 713-455-8104 or 713-455-0062 (24-hour emergency line) 

Precinct 3 - 281-463-6300 

Precinct 4 - 281-353-8424 

Permit Information for Unincorporated Harris County - 713-956-3000

• Development of flood risk management plans 
• Preparation of construction plans to build projects 
• Construction of projects 
• Maintenance and monitoring of existing HCFCD infrastructure

Citizen Service Center Hotline - 713-684-4197 HCFCD 

Home Buyout Information - 713-684-4035 or 4020 

HCFCD Contact Us Page - (https://www.hcfcd.org/contact-us/)

• Emergency operations and first response (fire, EMS, police, etc.) 
• Public works, engineering, and localized drainage (storm sewers and streets) 
• Wastewater collection and treatment 
• Potable water supply Trash and debris collection 
• Building permits (for incorporated areas) 
• Many other civil services 
• Floodplain management (HCFCD is NOT a floodplain administrator) 
• Street lights 
• Park maintenance

Floodplain administrators (per municipality) - https://www.hcfcd.org/contact-us/floodplain-administrators 

For street conditions within City of Houston - 713-837-0600 

City of Houston Disaster Recovery Permit HOTLINE - 713-274-3880 

City of Houston Switchboard - 713-837-0311 

For residential debris in the City of Houston - Dial 311